Returns & Exchanges
At Feline Guitars, we want you to be completely satisfied with your purchase. If your instrument or gear doesn't hit the right note, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Place the item in its original packaging, including all manuals, accessories, and protective materials to ensure it is not damaged during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the condition of the guitar, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing